Privacy Policy

Who are we ?

The address of our website is: https://www.urethaneexpert.com/

Use of personal data collected

Comments

When you leave a comment on our website, the data entered in the comment form, but also your IP address and the user agent of your browser are collected to help us detect unwanted comments.

Media

If you are a registered user and you upload images to the website, we advise you to avoid uploading images containing EXIF ​​GPS coordinates. Visitors to your website can download and extract location data from these images.

Contact Forms

Cookies

If you submit a comment on our site, you will be asked to save your name, e-mail address and website in cookies. It’s only for your comfort so you do not have to enter this information if you post another comment later. These cookies expire after one year.

If you have an account and log into this site, a temporary cookie will be created to determine if your browser accepts cookies. It does not contain personal data and will be deleted automatically when you close your browser.

When you sign in, we’ll set up a number of cookies to save your login information and screen preferences. The lifetime of a login cookie is two days, that of a screen option cookie is one year. If you check “remember me”, your cookie will be kept for two weeks. If you log out of your account, the login cookie will be deleted.

By modifying or publishing a publication, an additional cookie will be saved in your browser. This cookie does not include any personal data. It simply indicates the ID of the publication you just edited. It expires after one day.

Embedded content from other sites

Articles on this site may include embedded content (eg videos, images, articles …). Content embedded from other sites behaves in the same way as if the visitor visited that other site.

These websites may collect data about you, use cookies, embed third-party tracking tools, track your interactions with these embedded content if you have an account connected to their website.

Statistics and audience measurements

Use and transmission of your personal data

Storage times of your data

If you leave a comment, the comment and its metadata are kept indefinitely. This will automatically recognize and approve the following comments instead of leaving them in the moderation queue.

For users who register on our site (if this is possible), we also store the personal data indicated in their profile. All users can view, modify, or delete their personal information at any time (except their username). Site managers can also view and edit this information.

The rights you have on your data

If you have an account or have left comments on the site, you can request to receive a file containing all the personal data we have about you, including the ones you have provided. You can also request the deletion of your personal data. This does not take into account the data stored for administrative, legal or security reasons.

Transmission of your personal data

Visitor comments can be verified using an automated spam detection service.

We collect information during the order confirmation on our shop.

What we collect and store

During your visit of the site, we follow:

  • Products you’ve seen: we use them to, for example, display products you’ve recently seen
  • Location, IP address and browser type: we use them to estimate taxes and shipping costs
  • Delivery address: we will ask you to enter it to estimate the delivery costs before you place an order, and to send you the order!

We use cookies to track the contents of the cart while you browse our site.

When you purchase from our website, we will ask you to provide information including your name, billing address, delivery address, e-mail address, telephone number, payment / credit card details and any account details such as username and password. This information will be used for:

  • Send information about your account and order
  • Respond to requests, including refunds and complaints
  • Payment processing and fraud prevention
  • Set up your account for our shop
  • Comply with any legal obligation, such as the calculation of taxes
  • Improve the offers of our shop
  • Send you marketing messages, if you choose to receive

If you create an account, we store your name, address, e-mail, and phone number, which will be used to pre-fill the order confirmation for future orders.

We usually store your information for as long as we need it for the purpose for which we collect it and use it, and we are not legally obliged to continue to retain it. For example, we store order information for XXX years for taxes and accounting. This includes your name, email address and billing and delivery addresses.

We also store comments or reviews, if you choose to send them.

Who from our team has access to the data

Our team members have access to the information you provide us. For example, store administrators and managers have access to:

  • Order information such as what was purchased, when and where it should be sent, and
  • Customer information such as your name, e-mail address, and billing and delivery information.

Our team has access to this information to process orders, make refunds and help you.

What we share with others

We share data with third parties that help us manage our store orders and services.

Payments

We accept payment by CHASE Payment. During the processing of payments, certain data will be transmitted to CHASE Payment, including the information required to execute the payment, such as the total amount or billing information.